Deposits/Withdrawals

How can I deposit crypto to my Fastex Exchange account?

To deposit crypto to your Fastex Exchange account, follow these steps:

The embedded code will become available once you have connected a domain to your website.

Important: Ensure you are sending the correct coin to the correct network to avoid losing funds.

I received a notification saying there is a need to verify my deposit. How can I do this?

For users residing in certain regions, the transaction verification process has to be conducted according to regulatory requirements. Here are the steps to follow in order to verify a deposit received from another platform or wallet:

The embedded code will become available once you have connected a domain to your website.

Once the form is submitted, your deposit will be shortly processed and added to your account balance.

For assistance, contact our 24/7 Live Support.

How can I deposit Fiat into my Fastex Exchange account?

To deposit fiat to your Fastex Exchange account, follow these steps:

The embedded code will become available once you have connected a domain to your website.

Your funds will be credited upon successful processing.

For support, contact 24/7 Live Support.

How can I buy crypto using a card?

The embedded code will become available once you have connected a domain to your website.

Once completed, your crypto will be credited to your Fastex account.

For assistance, contact 24/7 Live Support.

How can I withdraw crypto to a wallet or exchange?

The embedded code will become available once you have connected a domain to your website.

For residents of certain regions, withdrawal verification may be required. Below are the steps for Withdrawal Verification Process:

The embedded code will become available once you have connected a domain to your website.

Once confirmed, your withdrawal request will be processed. Track it in Withdraw History.

How can I withdraw funds to my bank card?

The embedded code will become available once you have connected a domain to your website.

Your funds will be processed and sent to your bank card.

Typically, the transaction processing takes up to 1 hour. If your withdrawal request is delayed or you have other questions, contact 24/7 Live Support.

How do I create a voucher code on Fastex Exchange?

The embedded code will become available once you have connected a domain to your website.

Your voucher is now created and can be shared.

💡 You can find and manage vouchers in the Voucher List.

How do I redeem a voucher code on Fastex Exchange?

The embedded code will become available once you have connected a domain to your website.

Your funds will be credited directly to your Fastex account balance.

For assistance, contact our 24/7 Live Support.

What is the difference between deposit types on Fastex Exchange?

Fastex Exchange offers multiple deposit options based on user preference and convenience. Here’s how they differ:

1. Crypto Deposit

The embedded code will become available once you have connected a domain to your website.

2. Cash Deposit

The embedded code will become available once you have connected a domain to your website.

3. Deposit via Card (Buying Crypto with Card)

The embedded code will become available once you have connected a domain to your website.

4. P2P Deposit

The embedded code will become available once you have connected a domain to your website.

Each deposit method serves a different purpose based on user needs. For secure and smooth transactions, ensure that you follow the appropriate steps for each type.

For assistance, contact our 24/7 Live Support.

How to Check Your Deposit and Withdrawal Status and History?

To track your deposit and withdrawal transactions, follow these steps:

Checking Deposit History:

The embedded code will become available once you have connected a domain to your website.

Checking Withdrawal History:

The embedded code will become available once you have connected a domain to your website.

By using the available filters, you can quickly locate specific transactions. If you encounter any issues, contact our 24/7 Live Support for assistance.

How to Check Cryptocurrency Transaction Status on Blockchain?

To track your cryptocurrency transaction on the blockchain, follow these steps:

1. Find the Transaction ID (TxID):

The embedded code will become available once you have connected a domain to your website.

2. Check the Transaction on a Blockchain Explorer:

The embedded code will become available once you have connected a domain to your website.

3. Review Transaction Details:

After searching, you will see:

The embedded code will become available once you have connected a domain to your website.

If your transaction is delayed or stuck, check the network status and ensure you used the correct withdrawal network. For further assistance, contact 24/7 Live Support.

How to Make an Internal Transfer to Another Fasex Account?

You can transfer funds internally by creating a voucher and sharing it with the recipient. Then, the recipient can redeem the voucher in their Fastex account to receive the funds.

What are the minimum and maximum deposit and withdrawal limits?

The embedded code will become available once you have connected a domain to your website.

What are the withdrawal and deposit fees ?

The embedded code will become available once you have connected a domain to your website.

If the option is turned off, the fee will be deducted from the withdrawal amount itself.

For more details on specific withdrawal fees, check the withdrawal page or contact 24/7 Live Support.

The embedded code will become available once you have connected a domain to your website.